Terms and conditions
Booking
Acceptance of a booking and payment of the deposit is an acknowledgment and agreement to the Terms and Conditions of Exmouth Marina Apartments (the Property).
Rules for the marina apartments are available on our website here. Please review the Park Rules at check-in to ensure you understand your obligations while staying at the Park.
The rate charged is based on the information you provide regarding apartment type, number of guests and duration of stay. Any changes you make may change the rate charged.
Subletting of accommodation. Apartments are provided to the booking party for the guest(s) named on the booking. Accommodation must not be sublet or resold by the booking party for commercial gain without our prior written consent. Genuine group bookings are not affected. We may cancel any booking if we consider that the reservation is for the purposes of reselling or subletting.
The Property does not accept any liability or responsibility for any booking arranged through a third party, such as a tour operator or travel agency, and does not provide any warranty or guarantee for the booking fee or rates charged by that third party provider. Any concerns or complaints about a booking arranged through a third party provider should be directed to that provider.
Deposit
- A deposit of 50% is required at the time of booking to confirm your reservation, with the balance payable 28 days prior to arrival.
- If your reservation is for one night only, the full amount is payable at the time of booking.
- If your booking is within 28 days of your stay, the full amount is also payable at the time of booking.
- Once you have confirmed your booking by paying your deposit, you accept that you have read and agreed in full to the Property’s Terms and Conditions.
- You may change the date and details of your reservation once without incurring a fee if the change is made at least 28 days prior to your arrival.
- Where applicable, any difference in the rate charged due to changes to your reservation must be paid at the time of changing the reservation.
Methods of payment
The property accepts the following methods of payment for reservations and security bonds:
- EFTPOS
- Credit card (Mastercard and VISA cards only)
Note
- All rates quoted are in Australian dollars (AUD).
- A payment processing fee is added to card payments.
Guests and apartments
Management reserves the right to relocate or change the booked apartment, prior to or on arrival.
Please observe quiet hours and treat the apartment, marina frontage and shared facilities with care. Where guests cause direct or indirect damage, the Property may recover costs from guests.
Cancellation policy
Guests cancelling their reservation less than 28 days before the arrival date are not entitled to a refund.
No refunds are available for no shows, late arrivals, early departures or weather. Refunds are also not available for guests asked to leave the Property for breaching these terms.
We recommend guests obtain appropriate travel insurance to cover unforeseen events during your stay, for example road closures due to Exmouth’s exposure to cyclones and flooding, other weather conditions, accidents and injury.
We reserve the right to change rates at any time. If we do, we will contact you at least 30 days prior to your booking and give you the opportunity to accept the new terms or to cancel the booking. If you wish to cancel, our standard cancellation policy applies (the condition of withholding one night’s rate will not apply where we have elected to increase a rate).
Contact
Property: Exmouth 360 Pty Ltd t/as Exmouth Marina Apartments
ABN: 70 647 304 738
Address: 21 Cooyou Cl, Exmouth WA 6707, Western Australia
Email: stay@exmouthapartments.com.au
After hours contact: 0417 425 237
Thank you for choosing to stay at Exmouth Marina Apartments.